IT Technician (d/f/m)
IT
Professionals
Roma
About us
BE YOURSELF – with us, your personality counts! In the Leonardo Family we unite people of different origins and religions, different genders and ages, sexual orientation or possible disabilities. This diversity makes us strong, every day.
Join our team and start your career journey with us as IT Technician (d/f/m)!
Only applications with CVs written in English will be taken into consideration.
What we offer
- Support in reconciling work and family life
- Europe-wide employee app "LEAPP"
- Discounts on accommodation and in the restaurants of the Fattal Hotel Group
- Training and development programmes at our Leonardo Academy
- Team events
Your Main Duties
- Support and maintenance of the IT hotel infrastructure (PCs, laptops, printers, networks, servers)
- Installation, configuration, and administration of hardware, software, and network technology
- First and second level support for our employees on-site and remotely in the client environment & hotel-specific software
- Qualification and processing of incoming incident tickets and service requests
- Support with software deployment via our Unified Endpoint Management tool and Mobile Device Management
- Management of user accounts and permissions (e.g., Active Directory, Microsoft 365)
- Troubleshooting and resolution of hardware and software issues
- Support in IT-related projects, rollouts, and hotel openings
- Documentation of processes and system changes as well as creation or preparation of knowledge based articles
- Ongoing review and implementation of IT standards as defined by Leonardo IT
- Communication to 3rd Party IT Suppliers (Providers, Wifi, Media technique, TV-Systems, etc.) in Terms of Support
- Area of operation in the following destinations: Lazise (Lake Garda), Verona, Venice, Milan, Rome
Your Profile
- BE YOURSELF – be authentic and yourself
- Completed training as IT technician or any comparable qualification
- Good understanding of IT infrastructure in hospitality would be an advantage but not a requirement
- First work experience in a comparable position
- Good knowledge of Microsoft operating systems
- High degree of reliability, conscientiousness and commitment
- Good communication skills and willingness to travel
- Very good knowledge of English and Italian
We look forward to receiving your online application as IT Technician (d/f/m).
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