Front Office Manager (d/f/m)
Front Office, Management & Administration
Leonardo Boutique Budapest
Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for you as our new front office manager!
We live our motto BE YOURSELF. Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your personality. Nobody has to hide or change for us - just be who you are.
In our colourful and somewhat crazy team - the Leonardo Family - your motivation, your opinion and your ideas are in demand.
Your Main Duties
Ensure the front desk provides a professional and friendly service for guests
Work and holiday scheduling for employees and trainees
Control of cash management and accounting
Control of reservations
Handle complaints and specific guests requests
Liaise with other departments
Make a personal contribution to the professional development of your colleagues and always be the best example
- BE YOURSELF - Be authentic and yourself
Successfully completed vocational training in the hotel industry or comparable qualification
Proven work experience as a front office manager
Thorough knowledge of customer service, office management and basic bookkeeping procedures
Proficiency in Hungarian and English (oral and written)
Solid knowledge of MS Office, particularly Excel and Word
Excellent communication and people skills
Good organizational and multitasking abilities, stress resistant
Good knowledge of the main IT systems and booking systems (OTA)
What we offer
- Permanent employment contract
- Support in reconciling work and family life
- Europe-wide employee app "LEAPP"
- Discounts on accommodation and in the restaurants of the Fattal Hotel Group
- Training and development programmes at our Leonardo Academy
- Holiday & Christmas bonus - further special bonuses possible
- Team events
We look forward to receiving your online application.