Front Office Manager (d/f/m)
Front Office, Management & Administration
Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities!
We live our motto BE YOURSELF. Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your personality. Nobody has to hide or change for us - just be who you are.
In our colourful and somewhat crazy team - the Leonardo Family - your motivation, your opinion and your ideas are in demand.
Strategic, administrative and operational management of the Front Office
Reception and individual support of our international guests
Active support of the Front Office team in day-to-day business (check-in, check-out, invoicing, cashier management)
Professional complaint management
Personal contribution to maintaining service quality and standards
Staff management, motivation and supervision
Duty roster and holiday planning
- BE YOURSELF - Be authentic and yourself
Several years of experience in a comparable position at the reception / in the hotel industry
Communicative and assertive personality
Conscientious way of working with an eye for detail
Competent and engaging appearance
High sense of responsibility, flexibility, ability to work under pressure and a strong organisational talent
Very good language and writing skills in Spanish and English
Our Offer For You
- Support in reconciling work and family life
- Europe-wide employee app "LEAPP
- Discounts on accommodation and in the restaurants of the Fattal Hotel Group
- Training and development programmes at our Leonardo Academy
- Holiday & Christmas bonus - further special bonuses possible
- Team events
We look forward to receive your online application.