Front Office Agent (d/f/m)
Leonardo Milan City Center
Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities!
We live our motto BE YOURSELF. Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your personality. Nobody has to hide or change for us - just be who you are.
In our colourful and somewhat crazy team - the Leonardo Family - your motivation, your opinion and your ideas are in demand.
Your Main Duties
You make sure the guests feel at home, by providing the best personal service
Handling the check-in and check-out operations
Handling administrative tasks
Providing guests with information they may need about the hotel and town of Verona
Answer phone calls
- BE YOURSELF - Be authentic and yourself
Bachelor’s degree in Hotel Management or Tourism studies
Hospitality is in your veins
At least 1-year experience as front office agent or reception
Sense of responsibility, ability to work in team, resistant to stress
Flexibility in working early, late and night shifts
Very good language and writing skills in English and Italian, other languages are a plus
What we offer
- Permanent employment contract
- Support in reconciling work and family life
- Europe-wide employee app "LEAPP"
- Discounts on accommodation and in the restaurants of the Fattal Hotel Group
- Training and development programmes at our Leonardo Academy
- Holiday & Christmas bonus - further special bonuses possible
- Team events
We look forward to receiving your online application.